From “well enough” to “why didn’t we do this sooner?”
Roskilde had been managing their academic planning with a system that, while familiar, came with limitations - especially around vendor communication and workflows for jointly taught activities. As Pia Nielsen, Educational Timetabler at the university, put it: the setup worked, but looking back, “we did things in a weird way.”
The tipping point came when it was clear that continuing with the status quo would hold them back. The decision to switch wasn’t easy - but it was necessary. After hearing strong recommendations from peers and engaging in open, constructive dialogue with the TimeEdit team, the university saw a better way forward.
TimeEdit stood out by demonstrating not just a strong technical fit, but a collaborative spirit. The team matched Roskilde’s expectations with real understanding, not just of the product, but of their challenges and the wider higher ed landscape.
Pia Nielsen, Educational Timetabler
What’s already changing
Since the rollout, the benefits have been immediate:
-> Conflict control in exam scheduling has been dramatically improved
-> Managing jointly taught activities is now streamlined, “a game changer,” as Pia described it.
-> Viewer is strengthening communication between planners and faculty, cutting down back and forth.
-> Support requests are resolved quickly, often within an hour.
-> And most importantly: the system feels intuitive, familiar in the right ways, and clearly better in others.
In fact, for the spring timetable, staff beyond the core implementation group were able to build and manage schedules successfully. “Seeing that result makes me proud,” Pia said.
Looking ahead
The university is planning to explore more TimeEdit functionality, including Outlook integration, Reserve, and Data Manager as they prepare for wider organisational updates. Pia summed it up best: the work has only just begun, but “I already have a list for Christmas hanging in the tree.”
To everyone at Roskilde University: thank you for the trust and the collaboration. We’re so glad to be on this journey with you 💚